The HighJump™ Warehouse Edge, formerly AccellosOne WMS, community joined cloud expert, Jared Mendenhall, at Elevate 2017 to learn more about the robust cloud offering available for their warehouse management solution. With 20 plus years of cloud experience, HighJump™ OnDemand Cloud operations span across multiple solutions and geographies today with more than 8,000 customers utilizing this offering. HighJump also has dedicated cloud resources that are committed to providing its customers faster, better and more reliable service.
River Valley Holdings headquartered in Syracuse, New York is a full service grocery distributor serving retail customers across the Northeast since 1985. River Valley combines expertise in products and categories with hands-on service at store level to maximize its customers’ profitability. The company specializes in providing exceptional products and services to customers in the grocery, specialty, convenience and drug store channels. The diverse line of specialty, gluten free, natural, ethnic, snack, frozen and dry grocery products make up over 12,000 SKUs in its 225,000 square foot warehouse that spans across three facilities.
One hundred and thirty five HighJump Warehouse Edge™, formerly known as AccellosOne WMS, customers and partners received a warm welcome to Elevate 2017 from HighJump General Manager, Carl Marin, Vice President of Product Development, Jackson Bilbrey, and Vice President of Support, Scott Brask. The session kicked off by highlighting its 2016 achievements of 100 percent employee retention, continued new customer onboarding and significant increase in Essentials adoption. In 2016, customers also greatly benefited from streamlined product upgrades and improved services response times.
Avoid Unnecessary Chargebacks and become a preferred vendor for retailers.
If you are a supplier to large retailers, you have likely incurred some form of chargeback due to non-compliance event like an incorrect ASN. Perhaps this is a recurring problem for your business, something that’s driving down margins and negatively impacting your scorecard with your most important accounts. You know you need to improve to keep your existing customers happy and to grow your business. However, that’s no small task.
This is hardly a unique problem. Compliance is an area where most suppliers struggle to be consistently successful and it’s only becoming more difficult as e-tailers and omnichannel retail giants become increasingly demanding.