Voice in the Multi-Lingual Warehouse

Posted by Tailar Kennedy on Jun 14, 2017 7:00:00 AM

Today’s warehouse has become a melting pot of different cultures, races, and languages, which can cause a unique challenge when trying to implement voice. There is a common misconception that having workers that speak different languages (or even speak with heavy accents) will disqualify you from using voice in the warehouse, but that couldn’t be further from the truth. Vocollect Voice provides a large amount of flexibility when designing your voice system, regardless of the diversity of your warehouse.

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Topics: Voice

Take a Cloud First Approach to EDI for Dynamics 365 for Operations

Posted by Steve Norris on Jun 7, 2017 9:55:40 AM

Have you ever tried to connect a VCR to a high definition television?

I never thought I’d be mentioning those two pieces of technology together until my parents bought an HDTV a few weeks ago. Their piles of VHS tapes and lack of technical prowess meant that it was on me to solve the tricky predicament of taking an aged piece of technology and getting it connected to new technology. After multiple trips to the local electronics store and consulting different experts, I was finally able to get it to work. Can these two pieces of technology be used together? Yes, but it takes a substantial amount of work. Were the results underwhelming? Yes. Did it take much longer than anticipated? Yes. Did it cost more than I anticipated? Yes. Does it take full advantage of the new technology? No.

This is not much different than the struggle that traditional on-premises EDI providers have had integrating EDI into and out of Dynamics 365 for Operations.

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Topics: News

Conn’s HomePlus Scales Quickly with HighJump WMS in Cloud

Posted by Ian McCue on Jun 7, 2017 7:00:00 AM

When Conn’s HomePlus decided it was time to ditch its paper-based processes in favor of a new warehouse management system (WMS), it cast a wide net. The national appliance, electronics and home goods retailer requested a proposal from 15 different vendors.

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Topics: Distribution & Logistics, Videos, Customers

eCommerce and EDI Under One Roof

Posted by Craig Ross on Jun 5, 2017 9:30:47 AM

In today’s now economy, the need for flexible eCommerce and EDI solutions that can process orders across all sales channels is more important than ever. Did you know that TrueCommerce is the only provider offering eCommerce and EDI solutions under one roof? Our eCommerce solutions include B2B eCommerce, B2C eCommerce, Amazon Marketplace integration, order management, plus EDI and accounting system integration with the eCommerce platform. Below, we answer a few of the most frequently asked questions to help you better understand how you can efficiently capture and manage all your orders in one commerce system to improve fulfillment and deliver an exceptional customer experience.

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Topics: eCommerce, News

Collaborating With Your Supplier Community

Posted by Steve Norris on May 31, 2017 6:23:24 AM

As a growing organization, your business works with a variety of suppliers of which have varying levels of business maturity and technical sophistication. While some of your larger suppliers may have systems in place that allow them to effectively communicate order confirmations, shipment notifications, and invoices to your organization, the time and resources that your organization spends collaborating with your less sophisticated suppliers can be significant. With a supplier enablement solution from TrueCommerce, your organization can achieve efficiencies across your entire supplier community from proactive notifications of missing order confirmations within a pre-defined time period to ensuring the three way match of order, receipt, and invoice previous to integrating that invoice into your ERP system. To learn more about our supplier enablement platform, click here.

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Topics: News

TrueCommerce Announces New Design and User Interface of its Cloud-Based Transaction Manager

Posted by Rebecca Haislip on May 25, 2017 7:50:00 AM

PITTSBURGH, PA (May 25, 2017)—TrueCommerce a global provider of trading partner connectivity and integration solutions, has announced today the next generation of Transaction Manager, its flagship product that ensures seamless connectivity between trading partners. Built on HTML5, the new offering is browser-agnostic, delivers an enhanced user experience and offers seamless access to other applications, including e-commerce, analytics and warehouse management.

“The velocity of business today demands full visibility into the health of the key metrics within the enterprise,” said Michael Gross, TrueCommerce Vice President of Product Strategy and Development. Transaction Manager now coalesces enterprise efficiency with the consumer applications’ ease-of-use providing anytime and anywhere access to time sensitive information.”

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Topics: News

Woolworths Improves In-store Fulfillment With HighJump

Posted by Heather Smith on May 24, 2017 10:25:12 AM

Leading South African retailer invests in solution to support in-store fulfilment for online orders

 HighJump announced today that Woolworths Proprietary Limited, the operating entity of Woolworths Holdings Limited, a leading Southern Hemisphere retail group headquartered in South Africa, selected HighJump Retail Advantage to improve picking accuracy and efficiency across its food business’ stores,  which act as online fulfilment centres. 

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Topics: Retail, News

10 Common Voice Objections

Posted by Tailar Kennedy on May 24, 2017 8:05:23 AM

With more than 10 years of experience completing voice implementations, we have heard a lot of objections and concerns about voice. Read on to learn the 10 most common objections, and how the Vocollect Voice solution can address them.

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Topics: Voice

If You’re Buying a Warehouse Management System, You Need Virtualization – Here’s Why

Posted by Ian McCue on May 16, 2017 7:00:00 AM

A warehouse management system (WMS) is one of the most critical pieces of enterprise technology in your business, something that supports your day-to-day operations. Like a car or a house, it’s a big investment that you need to protect.

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Topics: Whitepapers

Deepwater Global Distribution selects HighJump Warehouse Management Solution

Posted by Heather Smith on May 11, 2017 3:00:00 PM

 Deepwater Global Distribution (DGD) selected HighJump warehouse management system (WMS) to gain end-to-end supply chain transparency and satisfy increasingly complex vendor compliance requirements. 

Hamstrung by its existing WMS, DGD engaged in a WMS selection process and selected HighJump WMS to better optimize outbound order processes and improve inventory management. 

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Topics: Warehouse Management System (WMS)