Voice implementation has the potential to revolutionize supply chain management, but many warehouse managers are reluctant to embrace the technology. Why?
Given the rise of e-commerce, advanced robotics, digitization, and other dynamic trends, the supply chain industry is changing rapidly. In particular, voice-directed warehousing (VDM) has emerged as a proven tool to boost warehouse productivity, order accuracy, and employee satisfaction. The global VDM market was valued at around $1.2 billion in 2017, and it’s projected to expand at a compound annual growth rate of 11 percent between 2020 and 2026.
Still, many warehouse and supply chain managers have not yet taken the plunge and started using voice. HighJump has over 10 years of experience completing voice implementations, so we’ve heard a lot of concerns about the technology — and have had many opportunities to debunk them. Over the years, this post has been one of our most popular and helpful pieces of content, so we’re updating it to keep the findings as relevant as possible. Read on to learn about the 12 most common voice objections, and how the Honeywell Voice solution can address them.