There’s a good chance the last time you ordered takeout or went out for a quick bite, Parts Town played a crucial role in keeping you fed and happy. Parts Town is the market-leading distributor of genuine OEM (original equipment manufacturer) foodservice equipment parts. When there’s a hiccup in any commercial kitchen, Parts Town is ready to jump in and help with the most in-stock parts on the planet, innovative technology, and an exceptional customer experience. They provide customized solutions to benefit food equipment service companies, chain restaurants, institutions and independent restaurants.
Seeking to optimize its supply chain, Quality Bicycle Products opted for HighJump’s WMS technology — surpassing its goals and surprising even its leaders in the process.
Quality Bicycle Products has always placed a premium on efficiency. With over 5,000 customers around the world and a longstanding commitment to rapid fulfillment, the company must ensure that every bicycle part across its four distribution centers moves through the supply chain as quickly as possible.
QBP primarily works as a B2B vendor for mom-and-pop bicycle shops, handling eCommerce order fulfillment and shipping directly to customers on these small businesses’ behalves. In recent years, however, the company has begun to see a flood of bulk orders from around the country come through its distribution centers, slowing operations and overloading a supply chain built to accommodate smaller shipments. Fortunately, QBP was able to channel the agility of HighJump’s WMS software to navigate the challenges created by this rising tide.
In the face of increased competition from ecommerce giants, Colony Brands turned to HighJump to streamline order fulfillment and jumpstart a same-day shipping policy.
Based in Monroe, Wisconsin, Colony Brands is a mail-order company that has shipped quality food, clothing, and household goods directly to customers across the country since 1926. And for most of its history, the company has relied on the same protocol for incoming orders — processing the whole lot in a single large batch every day.
In 2017, however, Colony Brands confronted a major challenge. Despite the steady flow of orders the company was receiving throughout the day, it didn’t have the infrastructure needed for same-day order fulfillment. If a customer ordered something after 12pm, Colony Brands was simply unable to process the order for same-day shipping.
With HighJump’s flexible WMS platform, City Furniture increased accuracy and efficiency throughout its supply chain to create a seamless customer experience.
Florida furniture retailer City Furniture currently presides over 28 showrooms, one centralized million-square-foot distribution center, and a large (and ever-growing!) customer base. The company prides itself on its well-oiled supply chains, commitment to customer service, and efficient logistics.
In the past, City Furniture relied on homegrown WMS software that it could adjust as needed in response to shifting demands. Soon, however, it became clear that a more flexible and adaptive warehouse management system would be required to keep pace with the company’s growth.
Thrive Market’s mission: to supply Americans with wholesome products at wholesale costs. HighJump’s warehouse management system (WMS) has helped them meet this ambitious goal by optimizing temperature- and time-sensitive order processes.
Thrive Market was founded in 2015 with a simple mission: to improve access to quality foods and health and wellness products for all Americans. Taking its cue from established ecommerce giants like Amazon, it’s quickly outstripping the competition and becoming a force to be reckoned with in online grocery shopping.
Over the past 15-20 years, retailers have dealt with more disruptive changes than came in the half century prior to that. The emergence of online shopping and customers’ sky-high (and climbing) expectations have put a tremendous burden on retailers’ supply chains.
Three retail supply chain thought-leaders from disparate industries came together to discuss these challenges and the solutions they have found during a panel at NRF 2018 Retail’s BIG Show in New York earlier this year. This article recaps the panel discussion, breaking it down by a few prominent themes including a customer-first mindset, same-day shipping, inventory visibility and the battle between brick-and-mortar stores and internet retail.
With its mission of providing Americans with quality food at an affordable price, Thrive Market has teamed up with HighJump to become a major player in the online grocery shopping sphere.
Thrive Market has never shied away from a challenge. Since its launch in late 2015, the online grocer has set out to change the country’s eating habits by improving access to quality health and wellness products with a novel approach to grocery shopping.
Quality Bicycle Products uses its employees’ insights to transform its supply chain. HighJump’s WMS technology has enabled the company to do so more effectively than ever.
Quality Bicycle Products (QBP) has always looked to maximize efficiency. Its founder, Steve Flagg, created a digital catalogue of his inventory shortly after entering business in 1981, enabling him to find and ship products the same day while most of his competitors spent much longer searching for parts.
Nothing about Dollar Shave Club is traditional – not its business model, not its advertising and not its viral growth. Even so, when the eCommerce company decided to internalize fulfillment, it first targeted a traditional, on-premise warehouse management system (WMS).
Hollar is a rapidly growing eCommerce business, and a solid portion of that growth can be attributed to the company’s dedication to supply chain innovation.