Sophie Pagalday

    Recent Posts

    How are eCommerce Order Volumes and Profiles Changing Your Warehouse Processes?

    Posted by Sophie Pagalday on Nov 19, 2018 3:37:41 PM

    eCommerce Warehouse Processes and Solutions

    Due to the growth of ecommerce, warehouse processes and solutions need to change to adapt to increasingly diverse order profiles and order volumes

    Increasingly, distribution centers are confronted with the challenge of adapting to a world dominated by eCommerce . From juggling direct-to-consumer shipping and case fulfillment for retail replenishment to updating order picking protocols and fulfilling multiple SKU orders, it can be challenging to keep up with all of the operational and infrastructural demands introduced by eCommerce. How can you ensure your warehouse processes and order management are ready for the strains introduced to your supply chain from multiple order profiles and variability to order volume?

    Read More

    Topics: eCommerce, Warehouse Management Systems (WMS)

    Oracle OpenWorld: Meet HighJump’s Leading Cloud WMS, Built for The Supply Chain of The Future

    Posted by Sophie Pagalday on Oct 22, 2018 12:34:29 PM

    With today’s dynamic marketing calling for more scalable, reliable, flexible, and cost effective supply chain execution solutions, a cloud warehouse management system (WMS) is a great fit for many businesses. At this year’s Oracle OpenWorld in San Francisco, HighJump is announcing its partnership with Oracle Cloud. This partnership bolsters the HighJump™ Cloud WMS, helping customers solve today’s challenges and prepare for the future.

    Read More

    Are you on the frontier of supply chain’s future?

    Posted by Sophie Pagalday on Aug 7, 2018 1:00:00 PM

    Like lead-based paint and gas guzzling automobiles there’s no looking back on the rollercoaster that is today’s supply chain. Fast-forward to today, and you know how the story goes: delivery times shrink while convenience and customer expectations skyrocket. On top of that, nobody can name their baby Alexa because Amazon practically trademarked it.

    For some, the challenges might feel overwhelming. For others, it’s like the open range, full of possibility.

    Read More

    Topics: supply chain

    The 4 Pillars of the Supply Chain of the Future

    Posted by Sophie Pagalday on Aug 7, 2018 1:00:00 PM

    We’re living in a truly unique time for supply chain. At the risk of sounding dramatic, there are convergences happening right now in our industry changing how businesses need to think about their warehouse management systems, operations, customers, and fulfillment. Think about it:

    • Customers seek brands that provide personal experiences, yet…
    • They also want the all of conveniences online shopping provides, meanwhile…
    • Businesses face a shrinking workforce to deliver on all these customer expectations while…
    • They look for ways to increase throughput and lower cost per unit in their supply chain and foster repeat business.
    Read More

    Topics: supply chain

    Parts Town Improves Warehouse Management with Innovative Return-to-Stock Process

    Posted by Sophie Pagalday on Jul 2, 2018 12:40:31 PM

    There’s a good chance the last time you ordered takeout or went out for a quick bite, Parts Town played a crucial role in keeping you fed and happy. Parts Town is the market-leading distributor of genuine OEM (original equipment manufacturer) foodservice equipment parts. When there’s a hiccup in any commercial kitchen, Parts Town is ready to jump in and help with the most in-stock parts on the planet, innovative technology, and an exceptional customer experience. They provide customized solutions to benefit food equipment service companies, chain restaurants, institutions and independent restaurants.

    Read More

    Topics: Warehouse Management Systems (WMS)

    QBP Creates More Efficient Packing Processes, Reduces Warehouse Labor Hours

    Posted by Sophie Pagalday on May 22, 2018 9:59:00 AM

    Seeking to optimize its supply chain, Quality Bicycle Products opted for HighJump’s WMS technology — surpassing its goals and surprising even its leaders in the process.

    Quality Bicycle Products has always placed a premium on efficiency. With over 5,000 customers around the world and a longstanding commitment to rapid fulfillment, the company must ensure that every bicycle part across its four distribution centers moves through the supply chain as quickly as possible.

    QBP primarily works as a B2B vendor for mom-and-pop bicycle shops, handling eCommerce order fulfillment and shipping directly to customers on these small businesses’ behalves. In recent years, however, the company has begun to see a flood of bulk orders from around the country come through its distribution centers, slowing operations and overloading a supply chain built to accommodate smaller shipments. Fortunately, QBP was able to channel the agility of HighJump’s WMS software to navigate the challenges created by this rising tide.

    Read More

    Topics: eCommerce, Warehouse Management System (WMS), Order Fulfillment

    Same-Day Shipping Keeps Colony Brands Competitive in the eCommerce Market

    Posted by Sophie Pagalday on May 16, 2018 9:40:00 AM

    In the face of increased competition from ecommerce giants, Colony Brands turned to HighJump to streamline order fulfillment and jumpstart a same-day shipping policy.

    Based in Monroe, Wisconsin, Colony Brands is a mail-order company that has shipped quality food, clothing, and household goods directly to customers across the country since 1926. And for most of its history, the company has relied on the same protocol for incoming orders — processing the whole lot in a single large batch every day.

    In 2017, however, Colony Brands confronted a major challenge. Despite the steady flow of orders the company was receiving throughout the day, it didn’t have the infrastructure needed for same-day order fulfillment. If a customer ordered something after 12pm, Colony Brands was simply unable to process the order for same-day shipping.

    Read More

    Topics: Retail, eCommerce, Warehouse Management System (WMS)

    City Furniture’s Retail Supply Chain Transforms the Customer Experience

    Posted by Sophie Pagalday on May 10, 2018 10:11:17 AM

    With HighJump’s flexible WMS platform, City Furniture increased accuracy and efficiency throughout its supply chain to create a seamless customer experience.

    Florida furniture retailer City Furniture currently presides over 28 showrooms, one centralized million-square-foot distribution center, and a large (and ever-growing!) customer base. The company prides itself on its well-oiled supply chains, commitment to customer service, and efficient logistics.

    In the past, City Furniture relied on homegrown WMS software that it could adjust as needed in response to shifting demands. Soon, however, it became clear that a more flexible and adaptive warehouse management system would be required to keep pace with the company’s growth.

    Read More

    Topics: Omni-Channel, Warehouse Management System (WMS)

    Online Grocer Thrive Market Optimizes Supply Chain, Delivers Timely Orders

    Posted by Sophie Pagalday on May 2, 2018 3:53:10 PM

    Thrive Market’s mission: to supply Americans with wholesome products at wholesale costs. HighJump’s warehouse management system (WMS) has helped them meet this ambitious goal by optimizing temperature- and time-sensitive order processes.

    Thrive Market was founded in 2015 with a simple mission: to improve access to quality foods and health and wellness products for all Americans. Taking its cue from established ecommerce giants like Amazon, it’s quickly outstripping the competition and becoming a force to be reckoned with in online grocery shopping.

    Read More

    Topics: Customers, Warehouse Management Systems (WMS)

    Lowes Foods, Conn’s HomePlus and Helm Share Biggest Retail Supply Chain Challenges, Creative Solutions

    Posted by Sophie Pagalday on Apr 20, 2018 8:00:00 AM

    Over the past 15-20 years, retailers have dealt with more disruptive changes than came in the half century prior to that. The emergence of online shopping and customers’ sky-high (and climbing) expectations have put a tremendous burden on retailers’ supply chains.

    Three retail supply chain thought-leaders from disparate industries came together to discuss these challenges and the solutions they have found during a panel at NRF 2018 Retail’s BIG Show in New York earlier this year. This article recaps the panel discussion, breaking it down by a few prominent themes including a customer-first mindset, same-day shipping, inventory visibility and the battle between brick-and-mortar stores and internet retail.

    Read More