Tailar Kennedy

    Recent Posts

    Voice beyond picking: a comprehensive look at the utility of voice technology

    Posted by Tailar Kennedy on Jun 27, 2018 11:14:56 AM

    Several decades ago, voice technology got its beginnings in the warehouse as a way to increase productivity and accuracy in the picking process. The basic premise of the technology was that it allowed the workers to move through the warehouse without anything to distract them or tie up their hands- a stark difference from the traditional picking styles of RF scanners and paper. Once warehouses began to realize the benefits of voice they began to expand their use beyond picking, and then beyond the warehouse altogether.

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    Topics: Voice

    ContainerWorld overcomes labeling inconsistency with voice

    Posted by Tailar Kennedy on May 14, 2018 9:30:00 AM

    The ContainerWorld Group of Companies, based out of British Columbia (BC), Canada, is a beverage logistics company that focuses on inventory management, freight forwarding, warehousing, and distribution. ContainerWorld currently has three distribution centers (DCs) located across Canada, have a throughput of more than thirty million cases per year, with more than eight million being direct to store distribution.

    In 2013 ContainerWorld settled on an upgrade to the HighJump Enterprise 3PL platform, and chose to implement voice at the same time. “Voice was always part of the discussion. We knew that whatever vendor we chose, we would be adding voice to the solution,” said Aaron Christmas, Director of Strategy and Technology.

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    Topics: Voice, 3PL

    From Elevate 2018- How Fox Racing Gained Operational Efficiencies with Voice

    Posted by Tailar Kennedy on Apr 18, 2018 9:58:23 AM

    On the final morning of Elevate, John Romero, Director of Distribution for Fox Racing, spoke to a full room about his experience integrating voice-directed work into a HighJump-powered warehouse. He covered everything from the selection process to the expansion of voice beyond picking procedures, and gave insights into why you should consider the solution.

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    Topics: Voice, Customers, HighJump Elevate

    Discover New Levels of Efficiency with Voice for the Warehouse

    Posted by Tailar Kennedy on Apr 5, 2018 7:00:00 AM

    For more than a decade, voice has been implemented into HighJump warehouses to provide users with improved productivity, accuracy, and training times. During the Elevate user conference, Glen Theiss, who has more than 10 years dedicated to voice in the warehouse, walked HighJump users through new uses for voice in the market, benefits HighJump users have experienced, and what makes voice for the warehouse different.

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    Topics: Voice

    Voice and Employee Turnover: How voice-enabling your warehouse can help you keep a happy workforce

    Posted by Tailar Kennedy on Jan 30, 2018 7:00:00 AM

    Often times, when voice for the warehouse is being promoted, you hear about the same benefits: increased accuracy, improved productivity, and decreased training time. While these are all huge selling points for voice, there is one benefit that often goes unmentioned- a decrease in turnover.

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    Topics: Voice

    How to Alleviate Top 5 Seasonal Peak Stress Points with Voice in the Warehouse

    Posted by Tailar Kennedy on Jan 9, 2018 9:12:53 AM

    Nearly every industry will experience seasonal peaks – that especially stressful time every year where demand spikes and operations are pushed to their limits. The retail industry is no exception, and while the time of year may be predictable, the demand being faced is anything but. According to the National Retail Federation, the Winter Holiday season represents 20-30% of total retail industry sales, with holiday sales growing an average of 2.5% every year for the last 10 years. This severe seasonal peak will make or break your retail supply chain, and put your workforce to the test.

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    Topics: Voice

    Voice for your HighJump Warehouse

    Posted by Tailar Kennedy on Nov 17, 2017 7:00:00 AM

    Voice technology helps HighJump WMS users extend their logistics and fulfillment processes. It offers the promise of hands-free, eyes-free, wireless access to the information needed to drive key warehouse processes and has become an important component in the success of many IT strategies.

    Like the traditional RF-based scanners, voice solutions center on a small, wireless mobile device. The difference is that voice delivers instructions verbally through a headset and captures responses using a microphone, eliminating the need to stop, look at a screen, and key in a quantity or scan a barcode. Coupled with a wireless headset, voice users can completely remove the need to have the mobile device on their body, offering even more freedom of mobility compared to traditional RF units.

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    Topics: Voice

    Voice and the Produce Traceability Initiative (PTI)

    Posted by Tailar Kennedy on Aug 8, 2017 11:03:41 AM

    The Produce Traceability Initiative, an initiative sponsored by the Canadian Produce Marketing Association, GS1 US, Produce Marketing Association and United Fresh Produce Association, is aiming to increase the traceability of produce as it makes its way from the ground to the store shelves.

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    Topics: Voice

    Voice in the Multi-Lingual Warehouse

    Posted by Tailar Kennedy on Jun 14, 2017 7:00:00 AM

    Today’s warehouse has become a melting pot of different cultures, races, and languages, which can cause a unique challenge when trying to implement voice. There is a common misconception that having workers that speak different languages (or even speak with heavy accents) will disqualify you from using voice in the warehouse, but that couldn’t be further from the truth. Vocollect Voice provides a large amount of flexibility when designing your voice system, regardless of the diversity of your warehouse.

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    Topics: Voice

    10 Common Voice Objections

    Posted by Tailar Kennedy on May 24, 2017 8:05:23 AM

    With more than 10 years of experience completing voice implementations, we have heard a lot of objections and concerns about voice. Read on to learn the 10 most common objections, and how the Vocollect Voice solution can address them.

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    Topics: Voice