In today’s now economy, the need for flexible eCommerce and EDI solutions that can process orders across all sales channels is more important than ever. Did you know that TrueCommerce is the only provider offering eCommerce and EDI solutions under one roof? Our eCommerce solutions include B2B eCommerce, B2C eCommerce, Amazon Marketplace integration, order management, plus EDI and accounting system integration with the eCommerce platform. Below, we answer a few of the most frequently asked questions to help you better understand how you can efficiently capture and manage all your orders in one commerce system to improve fulfillment and deliver an exceptional customer experience.
- I sell on Amazon using Seller Central and processing those orders is a nightmare since Amazon does not offer an EDI integration. Can you help me?
Yes - Amazon Seller Central integration is included with our TrueCommerce Nexternal eCommerce Platform. Orders captured in Amazon get sent to Nexternal automatically. From there, the orders will flow into Transaction Manager and then to your ERP. After fulfillment, the tracking info will automatically get sent back to Amazon, so it is easy to process these orders just like you currently process EDI transactions.
- Not all of my B2B customers are big enough for EDI. I currently take their orders via phone or email and then have to manually enter these orders in my ERP. As you can imagine, we spend all day entering these orders. Do you have a better solution?
Yes - The TrueCommerce Nexternal B2B store makes it simple for you to offer a customized online shipping experience for your non-EDI B2B customers. When they login to your store, they will see their products, pricing, and payment options. The orders captured in Nexternal will automatically get converted to EDI and then sent to Transaction Manager. No more manual order enter.
- I keep hearing a lot about TrueCommerce Nexternal, and I also read many articles on the importance of mobile commerce. Is it mobile friendly?
Yes - A fully mobile optimized storefront is included and built directly into the TrueCommerce Nexternal platform. Based on the device your customer is using, they will be presented with the store format that is optimized so that they have the best possible shopping experience. Additionally, it natively supports the "Netflix Effect" so that customers can start shopping on one device and finish on another.
Learn more here.