Elevate 2018 in Review: A Recap from PROFITsystems General Manager

    Posted by Joanne Gulnac on May 7, 2018 10:53:13 AM

    I started writing this as I was flying back from our Elevate Users Conference, still energized from the experience. To help paint a picture, we had over 750 attendees from all of our product lines within HighJump, over 20 countries were represented and 120 different sessions were offered.


    I want to start with thanking each and every one of our PROFITsystems attendees. It’s never easy traveling and putting the day-to-day work on hold, so we appreciate the willingness of so many to do so. I personally enjoyed meeting everyone and learning more about their operations.

    Day one was full of mainstage presentations, starting with Chad Collins, HighJump CEO, highlighting 2017 and where we are looking to go tomorrow and beyond. Daymond John of ABC’s Shark Tank was the keynote speaker and delivered a powerful and inspiring message.  The day was rounded out with presentations highlighting product direction among the HighJump products and quite a few inspiring customer success stories and our 1st ever Customer Innovation Awards.

    Days two and three delivered the meat of the conference. The PROFITsystems attendees were treated to two days and 13 sessions covering everything from tips and tricks within the software, to interactive discussions on solving common problems in the industry, to in-depth presentations on how to drive traffic through social media and online reviews. Attendees left with many great ideas to bring back to their operations, as well as a few action items designed to either increase sales or reduce expenses. We had customers in attendance that joined the PSI family back in 1987 and some as new as 2017 – and I can honestly say that everyone learned from each other. 


    I am often asked why I love working for HighJump and my answer is of a personal nature. I am proud to work for an organization that supports growth opportunities for women. During Elevate, we hosted our 2nd Annual Woman Leaders in Supply Chain celebration and this year, HighJump recognized women leaders among our clients for their dedication and hard work within their respected industries. Congrats to the amazing women that were nominated and recognized.


    Of course, it wasn’t all work…our customers were treated to a Texas Style Customer Appreciation Event on Tuesday evening.  Situated on the beautiful Lake Grapevine, we celebrated our customers with a yummy dinner and some of the best entertainment I have been a part of in a long time. Between the mechanical bull and live band karaoke, it was a ton of fun. Who knew we had such brave customers (and so many excellent singers!)

    In closing, I would like to thank the PROFITsystems team (David McMahon, Janice Wagner, Becky Kittinger and Jacqlyn Loeffler) who worked very hard before the conference preparing the session materials and for doing such a great job presenting this week. In addition, thank you to our sponsors (RU Practical and Podium) as all conferences rely on sponsorships and it’s a great added value for all attendees. 

    Save the date now for 2019 Elevate Users Conference – March 3-6th in San Antonio. Hope to see you there!

    Many thanks,

    Joanne Gulnac


    Topics: elevate, PROFITsystems