There’s a good chance the last time you ordered takeout or went out for a quick bite, Parts Town played a crucial role in keeping you fed and happy. Parts Town is the market-leading distributor of genuine OEM (original equipment manufacturer) foodservice equipment parts. When there’s a hiccup in any commercial kitchen, Parts Town is ready to jump in and help with the most in-stock parts on the planet, innovative technology, and an exceptional customer experience. They provide customized solutions to benefit food equipment service companies, chain restaurants, institutions and independent restaurants.
Several decades ago, voice technology got its beginnings in the warehouse as a way to increase productivity and accuracy in the picking process. The basic premise of the technology was that it allowed the workers to move through the warehouse without anything to distract them or tie up their hands- a stark difference from the traditional picking styles of RF scanners and paper. Once warehouses began to realize the benefits of voice they began to expand their use beyond picking, and then beyond the warehouse altogether.
PROFITsystems, a HighJump product and leading provider of solutions for home furnishings retailers, today announced new advances for its server and cloud-based retail management system, RETAILvantage. The latest updates empower companies of all sizes to evolve to meet today’s complex retail demands and the expectations of the consumer of the future.
HighJump has again been appointed to Inbound Logistics’ 2018 Top 100 Logistics IT Providers. This year’s win is a result of HighJump’s solutions and services enabling supply chain professionals to revolutionize workflows with the automated and connected supply chain of tomorrow.
“Staying competitive in the supply chain landscape means turning what many consider barriers into opportunities,” said Chad Collins, CEO of HighJump. “HighJump is and will continue driving the innovation and providing the services and support of a global network of partners that enhances each step of the process - from the warehouse to the storefront, from the desktop to the driver’s cab.”
Seeking to optimize its supply chain, Quality Bicycle Products opted for HighJump’s WMS technology — surpassing its goals and surprising even its leaders in the process.
Quality Bicycle Products has always placed a premium on efficiency. With over 5,000 customers around the world and a longstanding commitment to rapid fulfillment, the company must ensure that every bicycle part across its four distribution centers moves through the supply chain as quickly as possible.
QBP primarily works as a B2B vendor for mom-and-pop bicycle shops, handling eCommerce order fulfillment and shipping directly to customers on these small businesses’ behalves. In recent years, however, the company has begun to see a flood of bulk orders from around the country come through its distribution centers, slowing operations and overloading a supply chain built to accommodate smaller shipments. Fortunately, QBP was able to channel the agility of HighJump’s WMS software to navigate the challenges created by this rising tide.
In the face of increased competition from ecommerce giants, Colony Brands turned to HighJump to streamline order fulfillment and jumpstart a same-day shipping policy.
Based in Monroe, Wisconsin, Colony Brands is a mail-order company that has shipped quality food, clothing, and household goods directly to customers across the country since 1926. And for most of its history, the company has relied on the same protocol for incoming orders — processing the whole lot in a single large batch every day.
In 2017, however, Colony Brands confronted a major challenge. Despite the steady flow of orders the company was receiving throughout the day, it didn’t have the infrastructure needed for same-day order fulfillment. If a customer ordered something after 12pm, Colony Brands was simply unable to process the order for same-day shipping.
The ContainerWorld Group of Companies, based out of British Columbia (BC), Canada, is a beverage logistics company that focuses on inventory management, freight forwarding, warehousing, and distribution. ContainerWorld currently has three distribution centers (DCs) located across Canada, have a throughput of more than thirty million cases per year, with more than eight million being direct to store distribution.
In 2013 ContainerWorld settled on an upgrade to the HighJump Enterprise 3PL platform, and chose to implement voice at the same time. “Voice was always part of the discussion. We knew that whatever vendor we chose, we would be adding voice to the solution,” said Aaron Christmas, Director of Strategy and Technology.
With HighJump’s flexible WMS platform, City Furniture increased accuracy and efficiency throughout its supply chain to create a seamless customer experience.
Florida furniture retailer City Furniture currently presides over 28 showrooms, one centralized million-square-foot distribution center, and a large (and ever-growing!) customer base. The company prides itself on its well-oiled supply chains, commitment to customer service, and efficient logistics.
In the past, City Furniture relied on homegrown WMS software that it could adjust as needed in response to shifting demands. Soon, however, it became clear that a more flexible and adaptive warehouse management system would be required to keep pace with the company’s growth.
I started writing this as I was flying back from our Elevate Users Conference, still energized from the experience. To help paint a picture, we had over 750 attendees from all of our product lines within HighJump, over 20 countries were represented and 120 different sessions were offered.
I want to start with thanking each and every one of our PROFITsystems attendees. It’s never easy traveling and putting the day-to-day work on hold, so we appreciate the willingness of so many to do so. I personally enjoyed meeting everyone and learning more about their operations.
Day one was full of mainstage presentations, starting with Chad Collins, HighJump CEO, highlighting 2017 and where we are looking to go tomorrow and beyond. Daymond John of ABC’s Shark Tank was the keynote speaker and delivered a powerful and inspiring message. The day was rounded out with presentations highlighting product direction among the HighJump products and quite a few inspiring customer success stories and our 1st ever Customer Innovation Awards.
Thrive Market’s mission: to supply Americans with wholesome products at wholesale costs. HighJump’s warehouse management system (WMS) has helped them meet this ambitious goal by optimizing temperature- and time-sensitive order processes.
Thrive Market was founded in 2015 with a simple mission: to improve access to quality foods and health and wellness products for all Americans. Taking its cue from established ecommerce giants like Amazon, it’s quickly outstripping the competition and becoming a force to be reckoned with in online grocery shopping.