QBP Creates More Efficient Packing Processes, Reduces Warehouse Labor Hours

    Posted by Guadalupe Pagalday on May 22, 2018 9:59:00 AM

    Seeking to optimize its supply chain, Quality Bicycle Products opted for HighJump’s WMS technology — surpassing its goals and surprising even its leaders in the process.

    Quality Bicycle Products has always placed a premium on efficiency. With over 5,000 customers around the world and a longstanding commitment to rapid fulfillment, the company must ensure that every bicycle part across its four distribution centers moves through the supply chain as quickly as possible.

    QBP primarily works as a B2B vendor for mom-and-pop bicycle shops, handling eCommerce order fulfillment and shipping directly to customers on these small businesses’ behalves. In recent years, however, the company has begun to see a flood of bulk orders from around the country come through its distribution centers, slowing operations and overloading a supply chain built to accommodate smaller shipments. Fortunately, QBP was able to channel the agility of HighJump’s WMS software to navigate the challenges created by this rising tide.

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    Topics: eCommerce, Warehouse Management System (WMS), Order Fulfillment

    Same-Day Shipping Keeps Colony Brands Competitive in the eCommerce Market

    Posted by Guadalupe Pagalday on May 16, 2018 9:40:00 AM

    In the face of increased competition from ecommerce giants, Colony Brands turned to HighJump to streamline order fulfillment and jumpstart a same-day shipping policy.

    Based in Monroe, Wisconsin, Colony Brands is a mail-order company that has shipped quality food, clothing, and household goods directly to customers across the country since 1926. And for most of its history, the company has relied on the same protocol for incoming orders — processing the whole lot in a single large batch every day.

    In 2017, however, Colony Brands confronted a major challenge. Despite the steady flow of orders the company was receiving throughout the day, it didn’t have the infrastructure needed for same-day order fulfillment. If a customer ordered something after 12pm, Colony Brands was simply unable to process the order for same-day shipping.

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    Topics: Retail, eCommerce, Warehouse Management System (WMS)

    ContainerWorld overcomes labeling inconsistency with voice

    Posted by Tailar Kennedy on May 14, 2018 9:30:00 AM

    The ContainerWorld Group of Companies, based out of British Columbia (BC), Canada, is a beverage logistics company that focuses on inventory management, freight forwarding, warehousing, and distribution. ContainerWorld currently has three distribution centers (DCs) located across Canada, have a throughput of more than thirty million cases per year, with more than eight million being direct to store distribution.

    In 2013 ContainerWorld settled on an upgrade to the HighJump Enterprise 3PL platform, and chose to implement voice at the same time. “Voice was always part of the discussion. We knew that whatever vendor we chose, we would be adding voice to the solution,” said Aaron Christmas, Director of Strategy and Technology.

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    Topics: 3PL, Voice

    City Furniture’s Retail Supply Chain Transforms the Customer Experience

    Posted by Guadalupe Pagalday on May 10, 2018 10:11:17 AM

    With HighJump’s flexible WMS platform, City Furniture increased accuracy and efficiency throughout its supply chain to create a seamless customer experience.

    Florida furniture retailer City Furniture currently presides over 28 showrooms, one centralized million-square-foot distribution center, and a large (and ever-growing!) customer base. The company prides itself on its well-oiled supply chains, commitment to customer service, and efficient logistics.

    In the past, City Furniture relied on homegrown WMS software that it could adjust as needed in response to shifting demands. Soon, however, it became clear that a more flexible and adaptive warehouse management system would be required to keep pace with the company’s growth.

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    Topics: Omni-Channel, Warehouse Management System (WMS)

    Elevate 2018 in Review: A Recap from PROFITsystems General Manager

    Posted by Joanne Gulnac on May 7, 2018 10:53:13 AM

    I started writing this as I was flying back from our Elevate Users Conference, still energized from the experience. To help paint a picture, we had over 750 attendees from all of our product lines within HighJump, over 20 countries were represented and 120 different sessions were offered.

    I want to start with thanking each and every one of our PROFITsystems attendees. It’s never easy traveling and putting the day-to-day work on hold, so we appreciate the willingness of so many to do so. I personally enjoyed meeting everyone and learning more about their operations.

    Day one was full of mainstage presentations, starting with Chad Collins, HighJump CEO, highlighting 2017 and where we are looking to go tomorrow and beyond. Daymond John of ABC’s Shark Tank was the keynote speaker and delivered a powerful and inspiring message.  The day was rounded out with presentations highlighting product direction among the HighJump products and quite a few inspiring customer success stories and our 1st ever Customer Innovation Awards.

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    Topics: elevate, PROFITsystems

    Online Grocer Thrive Market Optimizes Supply Chain, Delivers Timely Orders

    Posted by Guadalupe Pagalday on May 2, 2018 3:53:10 PM

    Thrive Market’s mission: to supply Americans with wholesome products at wholesale costs. HighJump’s warehouse management system (WMS) has helped them meet this ambitious goal by optimizing temperature- and time-sensitive order processes.

    Thrive Market was founded in 2015 with a simple mission: to improve access to quality foods and health and wellness products for all Americans. Taking its cue from established ecommerce giants like Amazon, it’s quickly outstripping the competition and becoming a force to be reckoned with in online grocery shopping.

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    Topics: Customers, Warehouse Management Systems (WMS)

    How Parts Town Achieved a Four-Fold Increase in Picking Speed and Maximized Floor Space

    Posted by 4SIGHT Supply Chain Group on Apr 27, 2018 2:38:50 PM

     

    Genuine OEM restaurant equipment parts provider Parts Town is a guiding light in the industry when it comes to its relentless pursuit of supply chain execution success. And the team has a knack for innovative approaches to solving challenges to boot. Director of Process Improvement Kenny William teamed up with Scott Halvorson, Sr. Director of 4SIGHT’s HighJump WMS Practice, to share this remarkable story during Elevate 2018. In addition, William was one of four winners of HighJump’s Inaugural Customer Innovation Awards in the “Thinking Outside of the Box” category for his ongoing quest to improve operations with creative technology solutions.

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    Topics: Customers, Warehouse Management Systems (WMS)

    Appalachian State Alumni Finds Fit with HighJump

    Posted by Heather Smith on Apr 23, 2018 10:15:00 AM

    Jerry Zhang attributes his international experience as the key to his career success. Serving as an international sales consultant in HighJump’s Shanghai facility, the Appalachian State University alumni was well prepared to enter the supply chain job market.

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    Topics: International

    Lowes Foods, Conn’s HomePlus and Helm Share Biggest Retail Supply Chain Challenges, Creative Solutions

    Posted by Guadalupe Pagalday on Apr 20, 2018 8:00:00 AM

    Over the past 15-20 years, retailers have dealt with more disruptive changes than came in the half century prior to that. The emergence of online shopping and customers’ sky-high (and climbing) expectations have put a tremendous burden on retailers’ supply chains.

    Three retail supply chain thought-leaders from disparate industries came together to discuss these challenges and the solutions they have found during a panel at NRF 2018 Retail’s BIG Show in New York earlier this year. This article recaps the panel discussion, breaking it down by a few prominent themes including a customer-first mindset, same-day shipping, inventory visibility and the battle between brick-and-mortar stores and internet retail.

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    HighJump’s Sean Elliott Named 2018 Food Logistics Champion: Rock Star of the Supply Chain

    Posted by Heather Smith on Apr 19, 2018 8:20:00 AM

    HighJump announces the appointment of Chief Technology Officer Sean Elliott to the Food Logistics Champions: Rock Stars of the Supply Chain. Under Elliott’s leadership, food and beverage companies across the globe are revolutionizing their workflows with innovative solutions propelling them into the supply chain of future.

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    Topics: Direct Store Delivery & Mobility, Warehouse Management Systems (WMS), awards, supply chain, transportation management