Nothing about Dollar Shave Club is traditional – not its business model, not its advertising and not its viral growth. Even so, when the eCommerce company decided to internalize fulfillment, it first targeted a traditional, on-premise warehouse management system (WMS).
Just as you iron out the kinks in your omnichannel fulfillment strategy, the business comes to you with exciting news: your company wants to start offering same-day delivery. It’s your job to figure out how to execute on this new strategy to reach more consumers and drive more business from current customers.
More than two decades ago, Jeff Bezos founded a website with the belief that a centralized online model would be better for consumers and his business than physical stores. That website, Amazon.com, started with books and over the years has become a one-stop shop for anything you could ever want. The result is the most powerful online retailer in the world and one of the most influential companies on the globe.
As you process those final returns from the holiday rush, now is the time to evaluate your operations. When order volumes skyrocketed – especially on Black Friday and Cyber Monday – it probably unearthed weaknesses in your supply chain.
Helm’s business model is different than that of most companies – and the supply chain challenges it faces are equally unique.
The business provides branded merchandise, third-party fulfillment and technology solutions to a group of high-profile customers. Clients range from Domino’s Pizza to Merrell Shoes to auto giants like Ford and BMW. Products fulfilled from Helm’s two warehouses range from apparel to car owner manuals to refrigerators and everything in between. Every customer has personalized requirements, and that means Helm must have dynamic, flexible processes.
One of Helm’s central challenges in meeting customer expectations is shipping 90 percent of its orders same-day. Many of the products Helm ships out for its clients are for one- or two-day events – timing is everything.
It’s impossible for retailers, wholesalers and manufacturers to deny the allure of Amazon Prime.
That checkmark followed by the five blue letters next to your product offer a massive opportunity – the kind that could change your business forever. Not only is the list of Prime members growing each and every day, but many of those members order primarily or exclusively items guaranteed to be at their doorstep in two days.
At first, it may not make sense: how could not replacing your warehouse management system cost your business money? After all, a warehouse management system (WMS) replacement project brings costs around licensing, services and, in some cases, hardware and additional staffing.
What are the key trends impacting the global warehouse management system (WMS) market? The ARC Advisory Group revealed
this in its 20th annual Warehouse Management Systems Market Research – Five-Year Market Analysis and Technology Forecast.
Supply & Demand Chain Executive has named HighJump a recipient of an SDCE 100 Award for 2017.
HighJump is recognized for its work with subscription-based razor and men’s care ecommerce company Dollar Shave Club.
In today’s now economy, the need for flexible eCommerce and EDI solutions that can process orders across all sales channels is more important than ever. Did you know that TrueCommerce is the only provider offering eCommerce and EDI solutions under one roof? Our eCommerce solutions include B2B eCommerce, B2C eCommerce, Amazon Marketplace integration, order management, plus EDI and accounting system integration with the eCommerce platform. Below, we answer a few of the most frequently asked questions to help you better understand how you can efficiently capture and manage all your orders in one commerce system to improve fulfillment and deliver an exceptional customer experience.