At first, it may not make sense: how could not replacing your warehouse management system cost your business money? After all, a warehouse management system (WMS) replacement project brings costs around licensing, services and, in some cases, hardware and additional staffing.
Leading South African retailer invests in solution to support in-store fulfilment for online orders
HighJump announced today that Woolworths Proprietary Limited, the operating entity of Woolworths Holdings Limited, a leading Southern Hemisphere retail group headquartered in South Africa, selected HighJump Retail Advantage to improve picking accuracy and efficiency across its food business’ stores, which act as online fulfilment centres.
HighJump has been named as a leader in the IDC MarketScape: Worldwide Retail Warehouse Management Systems (WMS) 2017 Vendor Assessment (doc # US40330016, March 2017).
The recognition follows a series of key initiatives and product releases in its endeavor to provide retail customers with the tools and capabilities to succeed in today’s omni-commerce world through a truly unified commerce experience.
If you’re reading this post, you’re probably experiencing fulfillment challenges that are all-too-familiar to e-tailers. At the very least, you’re aware of them. There’s an unpredictability to the business – dramatic peaks and valleys in order volume, the need to quickly fulfill more single-line/single-unit orders and tight shipping windows (those last two are obviously tied together).
The challenges inherent to online retail keep mounting because customer expectations are ever-increasing. Industry leaders like Amazon have changed the game – consumers assume whatever they ordered will arrive quickly without thinking about what it takes to actually get it to them. If it’s not a seamless, enjoyable experience, buyers will seek other options.
There was a time, not so long ago, when distributors had one straightforward job: retail store fulfillment. Push the product out to stores, which sold it to customers with limited purchasing options.
That model has of course changed drastically – and quickly. Warehouses for companies that own brick-and-mortar stores still do store replenishment, but they also must juggle broken-case store picking, drop shipping on behalf of other online retailers, direct-to-consumer orders and more. Even though fulfilling orders for eCommerce and traditional retail operations are very different tasks, they are often running side-by-side, in the same warehouse.
HighJump, a global provider of supply chain network solutions, announced today that Boot Barn is now using HighJump Warehouse Advantage warehouse management system at its distribution center in Fontana, Calif. Boot Barn is a retailer dedicated to western and work apparel, footwear and accessories, carrying leading brands like Justin Boots, Ariat, Wrangler and Carhartt.
PROFITsystems, a HighJump product and leading provider of solutions for home furnishings retailers, today announced the release of its mobile point-of-sale application. This extension of the software provider’s flagship retail management system, RETAILvantage, aims to enrich customer satisfaction by extending the omnichannel shopping experience to the showroom floor. The application empowers sales associates by allowing them to access historical customer information, product availability and create a shopping cart without leaving the customer’s side. The mobile app integrates with RETAILvantage for real-time CRM and inventory data.
PROFITsystems, a HighJump product and leading provider of solutions for home furnishings retailers, today announced a new partnership with Furniture 1st, which offers a special program to the buying group’s 215-plus retail members.