In the face of increased competition from ecommerce giants, Colony Brands turned to HighJump to streamline order fulfillment and jumpstart a same-day shipping policy.
Based in Monroe, Wisconsin, Colony Brands is a mail-order company that has shipped quality food, clothing, and household goods directly to customers across the country since 1926. And for most of its history, the company has relied on the same protocol for incoming orders — processing the whole lot in a single large batch every day.
In 2017, however, Colony Brands confronted a major challenge. Despite the steady flow of orders the company was receiving throughout the day, it didn’t have the infrastructure needed for same-day order fulfillment. If a customer ordered something after 12pm, Colony Brands was simply unable to process the order for same-day shipping.