A warehouse management system (WMS) is one of the most critical pieces of enterprise technology in your business, something that supports your day-to-day operations. Like a car or a house, it’s a big investment that you need to protect.
In an effort to counter the costs of meeting ever-rising customer expectations, businesses are increasingly searching for inefficiencies in their supply chain. The reality is there is almost no room for inefficiency in the race to stay competitive by keeping prices low while providing an exceptional customer experience.
Every organization realizes the importance of the supply chain in the overall health of the company. However, many are unsure of how to start optimizing their supply chain. It can seem overwhelming, even unapproachable, because that term casts such a wide net. Where, exactly, should you start?
If you’re reading this post, you’re probably experiencing fulfillment challenges that are all-too-familiar to e-tailers. At the very least, you’re aware of them. There’s an unpredictability to the business – dramatic peaks and valleys in order volume, the need to quickly fulfill more single-line/single-unit orders and tight shipping windows (those last two are obviously tied together).
The challenges inherent to online retail keep mounting because customer expectations are ever-increasing. Industry leaders like Amazon have changed the game – consumers assume whatever they ordered will arrive quickly without thinking about what it takes to actually get it to them. If it’s not a seamless, enjoyable experience, buyers will seek other options.